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Corrupted profiles often stop Outlook from launching properly. You may not expect this behavior, but the removal of the item is appropriate given Outlook Not Sending or Receiving Email the circumstances. Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.

Repair Outlook Data Files (.OST / .PST)

Keep reading to discover more about the direct method in the coming section.To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.If nothing works, your Outlook installation may be corrupted.At a higher level, the more visible changes that you see involve folders and messages.As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder.If you use Exchange or Office 365, you can safely delete the .OST file