We have mentioned all manual troubleshooting solutions that you can try one by one. However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results.

If Outlook does not crash, this indicates that one or more Add-ins are to blame for the Outlook 365 crash. If this does not resolve the Outlook 365 crash issue, proceed to the next solution. Here is the next solution for your Microsoft Outlook keeps crashing on Windows. This step will show you how disabling the add-ins can help. The PST files will be repaired and the error will be resolved.

To create a user profile, you must first create a user account. When the new account is created, a profile is also created. In System Configuration, if you select a check box, the related service or startup program runs when you restore Outlook functionality restart the computer.

Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.If your antivirus software includes integration with Outlook, you may experience performance issues in Outlook. In this case, you can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If installing the latest updates didn’t resolve your issue, move on to the next step. If your antivirus software isn’t up-to-date, Outlook may not function correctly. Start the tool and proceed to the email repair section and add files. Start Registry Editor by Pressing the Windows Key+R to open a Run dialog box. Select such processes and hit the “End Task” button one at a time.

3 answersClose Outlook.Press Windows + R to open the Run dialog box.Type Outlook.exe /safe and press Enter.If Outlook starts in Safe Mode, try disabling add-ins by going to File >Options >Add-ins, then disable all add-ins and restart Outlook normally.Aug 29, 2024

To avoid any issues, employees may be advised to switch restore Outlook functionality back to the classic version of Outlook. The dashboard’s performance tab identifies potential performance issues and correlates with common root causes. This information can be used to inform support teams to assist in making appropriate decisions, such as changes to the application or upgrading the affected devices. In some cases, the ScanPST.exe freezes or fails to repair a corrupt PST file. This happens when the PST file you are trying to repair is large, severely corrupt, or encrypted.

For more in-depth investigations, you can rely on the results of specific data-gathering remote actions. This page will guide you through the structure of the content and how it can be used. Once done, check if the Outlook performance issue is resolved. Check whether the Outlook is running slow problem is resolved. So yes, 2 minute delays are normal in Outlook desktop as the network architecture is completely different than Outlook mobile, as @rod-it ​ laid out. Outlook desktop is obviously a much more robust client as well, so there can be a few seconds attributed to processing at the client end.

If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. An out-of-date antivirus program may sometimes cause errors when you try to start Outlook as there may be compatibility issues between your antivirus program and Outlook.

The most common problem users encounter when accessing their email accounts in Outlook is “Outlook 365 crashing”. In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues. Hopefully, one of these solutions worked restore Outlook functionality for you, and Outlook is now stable and operating normally. Corrupt data files (OST or PST) can also cause this Outlook crashing issue.

An outdated version can also be a cause of why Outlook keeps crashing unexpectedly. The simplest solution often resolves many software-related issues. Similarly, restarting your computer can clear temporary glitches and refresh your system’s restore Outlook functionality resources. This issue has been fixed in the following versions and builds. Please reference Update History for builds by channel, Update history for Microsoft 365 Apps (listed by date). When you open or start a new email, classic Outlook crashes.

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). In the first place, check whether your antivirus is up-to-date. If the above does not help, turn off the antivirus and restore Outlook functionality see if it brings Outlook back to life.