Help your students connect and achieve more together, whether in the classroom, at home, or around the globe online with collaborative tools. Create equitable learning environments that help students develop knowledge with familiar apps essential to both academic and future career success. Seamlessly collaborate and create files with your friends and family. Your files and memories are secure in the cloud with 5GB of storage for free and 1TB with a paid Microsoft 365 subscription. Quickly design anything for you and your family—birthday cards, school flyers, budgets, social Solve 365 Issues homepage posts, videos, and more—no graphic design experience needed. Empower your organization with Microsoft 365 Copilot Chat that supercharges productivity, sparks creativity, and keeps your data protected with enterprise data protectio

User profiles help make sure that your personal preferences are used when you log on to Windows. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You’ll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. I decided to try and fix it by uninstalling and reinstalling. I also removed some old add-ins and an old, inactive account (but Outlook worked no problem with these for a long time). After reinstalling, now it freezes constantly, even when not in us

For your protection, Microsoft must verify your identity before you can proceed with resetting your password. You must be a password administrator to perform these steps. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor

Copy these cache files to a safe location on your PC before clearing them, so you can restore the files in case something goes wrong with the app. To do that, open Outlook and access your email folder. At the top of your email list, click “By Date” (this option may say something else, depending on your current sorting order). To do that, in Outlook’s top ribbon, select the “Send/Receive” ta

Then you’ll download and install a fresh, new installation from the Microsoft Office download page. Once you’ve clicked Change, you may see a User Account Control window asking for permission to run the repair program. Click Yes, and the built-in Office repair window appears. The Quick Repair option, as shown in Figure 2, is selected by default. Like many programs, Microsoft Office’s tools can be extended by third-party add-on

21Vianet customer service team follows up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it’s opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table.

If your country/region isn’t listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.

As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. In the first place, check whether your antivirus is up-to-date. If the above does not help, turn off the antivirus and see if it brings Outlook back to lif

Spark creativity and collaboration in any learning environment with a variety of Microsoft 365 apps and free templates to choose from. Anyone in your organization can quickly create documents, presentations, and worksheets within a single, unified app experience. If you can’t sign into your Microsoft account, most issues can be identified by our sign-in helper too

See the table below for the type of support you can get depending on your product. The Microsoft 365 Copilot app brings together your favorite apps and Copilot in one intuitive platform. See Sign in to Office or I forgot the username or password for the account I use with Office. We recommend staying signed in to Microsoft 365 or Office so that your apps remain activated. We recommend staying signed in to Office so that your apps remain activate

If you have any Office applications open, you’ll be asked to close them before the repairs can complete. On my test machine, for example, I had Outlook open. This provoked the request shown in Figure 4 (where, of course, I clicked Continue to close Outlook so repairs could work through to completion). You can choose to troubleshoot office installatio

These syncing problems usually happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file. If restarting Outlook or fixing the profile doesn’t work, converting the OST file is often the next step. EdbMails OST to PST Converter can help in these cases by recovering data from the inaccessible OST files and restoring them without data loss. Sometimes an error appears in the Mail and Calendar apps when the apps try to sync new email or calendar events. If you’re using an Exchange account that requires advanced settings, you’ll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setu