The tool will ask you to enter the email address or mobile phone number you’re trying to sign in with and check the details you provide. If we detect a problem with your account, we’ll tell you what you need to do to solve the problem. If we don’t detect any problem, we’ll guide you through how you can help yourself. If you used the account with any of the products and services below, expand a section to see more information on questions that can be asked. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your accoun

The most effective method for addressing a corrupt Outlook profile is to discard the old one and create a new one. Outlook’s rules automate various email tasks, but sometimes, a rule intended for efficiency might inadvertently divert your messages to an unfamiliar folder. A cluttered cache can impede the smooth functioning of Outlook. Clearing the cache removes unnecessary data, promoting efficient email processing. Navigate to the ‘File’ tab, select ‘Options’, and under ‘Advanced’, click on ‘Clean Auto-Complete List’. Visit the Office 365 Service Health portal to check the current status of Outlook and other Microsoft services for any reported issues or ongoing maintenanc

You’ll be Office 365 support and fixes asked to provide the hardware ID of a console that you’ve used frequently. If you recently bought a new one, try to get the hardware ID from your old console. You’ll be asked for the SkypeID or names of contacts on their account. If you use Skype to call mobile or landline phones, you’ll also be asked for some of those along with details about a recent Skype purchase. You’ll be asked questions that are specific to the account you’re trying to recove

If your computer is running low on resources, Outlook will freeze up. If you can’t find a dialog box open, move on to the next Office 365 support and fixes step. There are a number of possible reasons for Outlook to behave this wa

Outlook accounts can have up to 100GB of storage per mailbox. But if you’ve never cleaned your inbox, then you might have Office 365 support and fixes maxed out your storage limit. You can run an automated diagnostic to identify issues that affect email delivery, and find suggested solutions to fix the issue

You may get an error if you try to install the 64-bit version of Office and you currently have the 32-bit version installed (or vice versa). For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office. If you’re still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. If you’re looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac. Find help, training, and technical support for users of Office products on support.office.co

Identify and remove any email accounts that are no longer active. Microsoft provides a convenient feature known as “Work Offline.” When activated, this setting disconnects you from the server, preventing the Office 365 support and fixes reception of new messages. It serves as a helpful way to enjoy some peace after a demanding workday. Incorrect or outdated email settings can lead to disruptions in your inbox. Verify that your Outlook account settings are accurate and up-to-date. So the email you’ve been looking for might just be sitting in the Other tab of your inbo

Is there a problem in the mail flow or spam filter settings? Or is the problem caused by something that’s outside your control, such as that the sender is on a global block list? Fortunately, Microsoft 365 provides powerful automated tools that can help you identify and fix a variety of problems. By default, message trace is set to search for all messages that were sent or received by your organization in the past 48 hour

When opening certain messages, Outlook might be loading content from the internet. This can result in delays or even a full Outlook freeze on slower connections. A vast community of Microsoft Office365 users that are working together to support the product and others. If the problem doesn’t occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshoote

The serious problem occurs when we talk about any external threats like malware or ransomware that are not so easy to prevent and mitigate. To make sure your Office 365 data is accessible and recoverable in every, even the most dangerous situation, make sure you have a proper, secure and proven Office 365 support and fixes third-party Microsoft 365 backup. Xopero ONE Backup and Recovery for Microsoft 365 ensures you with data protection, security, and business continuity. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix the