Sometimes, antivirus software or firewalls may block Outlook from connecting to mail servers. In this guide, we’ll explore common Outlook issues and provide step-by-step solutions to fix them. Use Tasks to create, manage, and track things you want to get done. You can learn more about the new and classic tasks in Outlook.com by going to Use To Do App to manage tasks in Outloo

Ask the user to sign in to Outlook on the web to verify that their Microsoft 365 email account is working correctly. If only one user reports having trouble receiving email, there might be a problem in their email account or their email app. Have the affected user try the following methods before you move on to admin-specific tasks. If you’re a Microsoft 365 user, then you can download and install the Microsoft Support and Recovery Assistant. Then you just need to run the application, and it will diagnose and fix any issues Microsoft login help online with your Outlook profile automatically. The same steps can also be used to check your junk mail filters in the new version of the desktop email client for Window

If you’re an administrator looking for information about how to turn on self-service password reset for your employees or other users, see the Deploy Azure AD self-service password reset and other article

This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. No action needs to be taken for the fix to be applied. To check if you have received the fix, review your contact list to confirm duplicates have been removed. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issu

To test your connection, open a browser (like Chrome or Firefox) and load a website. If the website doesn’t load or you can’t connect, learn about connecting to a Wi-Fi network or connecting to mobile data. After each troubleshooting step below, try manually syncing to see whether sync works. Established in 1999, LK Tech, LLC is a frontrunner in delivering IT services. We serve a broad spectrum of clients, from budding entrepreneurs and local small businesses to corporate entities, governmental bodies, and non-profit organization

Sometimes, an email message gets lost in transit, or it can take a lot longer than expected for delivery. The message trace feature lets you follow messages as they pass through your Exchange Online service. When Microsoft login help online users report that they aren’t receiving email, it can be challenging to determine the cause. You might run through several troubleshooting scenarios in your min

If you forgot your work or school password or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. If not, select Reset password below, enter the username name for the account you’re trying to reset, and select Next. Contact your admin who can retrieve the username and reset the password for your work or school account. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). If you’re signing in to the correct location, but still can’t remember your username and password, contact your admin. When a user requests a new password, you receive a password reset request in emai

Microsoft 365 Apps fails to activate when opened from published apps on a Citrix server. For more information, see Known issues (Citrix product documentation). If you see repeated prompts to grant access to the keychain when starting an Office for Mac app, Office may have been moved to a location other than the default /Applications folder. For troubleshooting steps, see Office for Mac repeatedly requesting keychain access. This article will help you troubleshoot sign in issues when activating Microsoft 365 Apps. If you can’t sign into your Microsoft account, most issues can be identified by our sign-in helper too

Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. The steps to access the repair tool vary depending on your operating system. We love reading your suggestions on new features Microsoft login help online and feedback about how you use our products! To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Post questions, follow discussions and share your knowledge in the Outlook.com Community. Switch your alias to an Outlook.com or Hotmail.com accoun

To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Also check out the Outlook.com Community forum. You can give feedback by selecting Help from the top menu, then Feedback. Sometimes, antivirus software or firewalls may block Outlook from connecting to mail servers. Microsoft provides a built-in tool to repair Office applications, including Outloo